Today's blog on the need for HRO comes from Peter Allen, Partner and Managing Director, TPI.
The outsourcing roadside is littered with HRO deals that have hit the ditch. Why then would some of the top India-heritage providers be trying to catch this falling knife? As one executive told me, “Because there’s market need and we can do this work.”
Uncertainty is driving outsourcing demand, and fast-growing India-heritage service providers are making considerable investments to play in the HRO game. They are not intimidated by the failings of their predecessors and they blame focus on process over service as the reason for the early stumbles.
Rather than asserting theoretical best practices for the HR functions of recruiting, learning, workforce administration, and payroll, this new breed of providers are turning their operational practices into marketable services.





